betbte Privacy Policy — Your Information Is in Safe Hands

betbte ("we", "our") is a trusted online entertainment and betting platform in Bangladesh. We believe that the privacy of your personal information is a fundamental right. This Privacy Policy ("Policy") describes what information we collect when you use the betbte website betbte.lat, how that information is used, who it is shared with, and what steps we take to keep your information secure.

A Information You Provide Directly

The information you provide when registering an account, making transactions, or contacting our support team includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport number (when identity verification is required)
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account)
• Any additional information provided when communicating with us

B Automatically Collected Information

Some information is collected automatically when you use our platform:

• IP address and device type
• Browser type and version
• Date, time, and session information for each access
• Time spent on each page
• Information obtained from cookies and similar tracking technologies
• Gaming activity and transaction history

C Information Received from Third Parties

In some cases we may receive information from trusted third parties, such as payment processors or identity verification service providers. This information is used solely to ensure the security of your account and the authenticity of transactions.

Primary Purposes

betbte uses the information collected for the following purposes:

• Account Management: To create, verify, and maintain your betbte account.
• Transaction Processing: To complete deposit and withdrawal requests quickly and securely.
• Customer Support: To resolve your issues and provide 24/7 live chat support.
• Fraud Prevention: To detect and prevent unauthorized activity, money laundering, and fraud.
• Age Verification: To ensure that only users aged 21 or above are using the platform.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To enhance your experience and develop new features.
• Communications: To send important updates, policy changes, and notifications.

Use of Cookies

The betbte website uses cookies and similar technologies to improve your browsing experience. A cookie is a small text file stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the core functionality of the website and cannot be disabled.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to monitor website usage and improve our services.

You can manage cookies through your browser settings. However, disabling cookies may limit some functionality of the website.

Sharing Information with Third Parties

betbte does not sell your personal information. However, information may be shared in the following limited circumstances:

• Payment Processors: Information required for bKash, Nagad, Rocket, Upay, and bank transactions is shared with the relevant financial institutions.
• Technology Partners: Necessary information is shared with trusted technology partners to operate our platform, but they may not use that information for any other purpose of their own.
• Legal Obligations: Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable laws.
• Fraud Prevention: To take action against fraudulent activity in order to protect the interests of betbte and our users.

How Long We Keep Your Information

We retain your information for as long as your account is active. After an account is closed, information may be retained for the following reasons:

• To meet legal obligations (generally 5-7 years)
• To maintain records of financial transactions
• To resolve disputes or claims
• As part of fraud prevention measures

Once those purposes have been fulfilled, your information is securely deleted or anonymized.

Your Rights

As a user of betbte, you have the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request correction of any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your information where there is no legal obligation to retain it.
• Right to Object to Processing: You can object to the use of your information for specific purposes.
• Right to Withdraw from Marketing Communications: You can stop receiving promotional messages at any time.

To exercise these rights, contact us by email: [email protected]

Not Applicable to Those Under 21

betbte is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. If we become aware that we hold information about a minor, it will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please notify us at [email protected].

Policy Review

betbte may review and update this Privacy Policy from time to time. For significant changes:

• We will publish a notice on the website.
• Registered users will be notified by email.
• The "Last Updated" date at the top of the page will be changed.

Continuing to use our platform after any changes indicates that you agree to the updated policy. If you have any questions after a change, please contact us.

Privacy Complaints and Enquiries

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We generally respond to your requests within business days. Serious privacy matters are handled on a priority basis.